Shipping Policy

VipeRx ("we" or "us") operates the website https://viprxco.com (the "Website"). By placing an order through this Website for 7-OH tablets or any other products, you agree to the terms outlined below. These terms ensure mutual understanding and expectations between both parties.

1. General Processing

A) While we strive to ship 7-OH tablet orders the same day, all orders are subject to a 24–48 hour processing window, not including Saturdays and Sundays.

B) All orders are subject to stock availability. We strive to maintain accurate inventory counts of 7-OH tablets on our website. However, stock discrepancies may occasionally occur. In such cases:

• We will fulfill the available items in your order.
• We will contact you to confirm whether you wish to wait for the backordered item or receive a refund for it.

2. Shipping Costs

Shipping costs are calculated during checkout based on the weight, dimensions, and destination of the items. These costs are collected at the time of purchase and are non-refundable.

3. Delivery Terms

3.1 Transit Time (Domestic)

Domestic shipments of 7-OH tablets generally take 2–7 business days.

3.2 Transit Time (International)

International shipments typically take 4–22 days, depending on the courier. Delivery estimates will be provided at checkout based on the selected courier.

3.3 Order Dispatch

• Orders placed before 2 PM (EST) will be dispatched the same day whenever possible.
• Orders placed after this time will be dispatched the next business day.
• Our warehouse operates Monday–Friday during standard business hours, excluding national holidays.

3.4 Change of Delivery Address

Delivery address changes can be made at any time before the order is dispatched.

3.5 P.O. Box Shipping

We ship to P.O. boxes using postal services only. Courier services are unavailable for these locations.

3.6 Military Address Shipping

We ship to military addresses via USPS but cannot offer courier services for these locations.

3.7 Items Out of Stock

If an item is out of stock, we will:

• Refund the value of the out-of-stock item(s)
• Dispatch the rest of the order as planned

4. Tracking Notifications

Upon dispatch of your 7-OH tablets, you will receive a tracking link to monitor your shipment's progress through the courier's updates.

5. Parcels Damaged in Transit

If a parcel arrives damaged:

• If possible, refuse the delivery and notify our customer service team.
• If the parcel is delivered without you present, contact our customer service team for assistance.

6. Duties & Taxes

6.1 Sales Tax

Sales tax is included in the displayed price of the goods on the Website.

6.2 Import Duties & Taxes

International shipments may be subject to import duties and taxes upon arrival in the destination country. Customers are responsible for these charges.

If you refuse to pay duties and taxes, the shipment will be returned to us at your expense. You will be refunded for the value of the goods, minus return shipping costs. Initial shipping fees are non-refundable.

7. Cancellations

• Orders can be canceled at any time before dispatch.
• If the order has already been shipped, cancellations will incur a 10% restocking fee, and return shipping costs will be the customer's responsibility.

8. Insurance

8.1 Insured Shipping

Parcels are not automatically insured. To ensure your parcel against damage or loss, you must select the insurance option during checkout.

8.2 Damaged Parcels

For insured parcels, we will process a store credit or replacement as soon as the courier completes their investigation.

8.3 Lost Parcels

We will store credit or reship lost parcels only if insured shipping was selected and paid for at checkout. VipeRx is not responsible for lost or stolen parcels without insurance.